MT COSMETICS SINGAPORE PTE. LTD.
PERSONAL DATA PROTECTION ACT (“PDPA”) COMPLIANCE POLICY

(a) When you apply to be a Privilege Pass customer of our Company or where an order is placed for our products or services whether through physical or electronic means, access to our online services or to our website or use of our mobile application services;
(b) When documents or application forms are submitted to us for the Privilege Pass application or for the purchase of our products or services at our physical stores or through online, including after sales service;
(c) When you submit your enquiries for personal consultations, on our products, services or events, or issue instructions or make any requests or updates to your account with us or requests for any marketing materials (e.g. brochures) or for changes to any products or services purchased;
(d) When you seek personal consultation, interact or communicate with our personnel, our agents, or customer service officers whether by telephone, email, face to face meeting, text messages, fax, by letter or otherwise;
(e) When we receive referrals and collect or share personal data from within our group of related or affiliated businesses and/or companies and third party providers of services to us or to other members of our group of related or affiliated businesses and/or companies;
(f) When we seek information from third parties who hold personal data concerning your good self, including your legal, banking, accounting professionals;
(g) When you submit personal data to us during the course of your participation in any marketing promotional or advertising event organized or hosted by us or our related or affiliated businesses and/or companies; and
(h) When you respond to our approaches or promotions.

(a) To evaluate and provide advice or recommendations to you to fulfil your requirements for our goods or services, and so that we may arrange for the shipping and delivery of our goods or services according to your needs;
(b) To fulfil any applicable rules and regulations whether of a local governmental nature or of foreign authorities and generally for legal compliance requirements;
(c) To respond to your requests and enquiries, to receive feedback and complaints from you to improve the quality of our goods or services to you and in this regard, to verify your identity or the identity of your representative(s) who contact us;
(d) To communicate with you to obtain your instructions or regarding any changes or updates to our products or services or to introduce any products or services that may be relevant to you, to update you on policies and rules and regulations or compliance requirements of any governmental agencies that are relevant to you;
(e) To recover any and all amounts owed to us;
(f) To create, administer, maintain, and to manage your account with us or the products and services offered to you or purchased by you including processing your instructions, preparing documentation and instruments relating to the products and services you have purchased, and the issuing and printing of statements of accounts to you on a regular basis;
(g) For statistical, trend analysis and planning purposes including data processing, statistical or market analysis;
(h) To store and safe keep or to archive documents and records in both electronic and physical format as part of the administrative and operational requirements of our business;
(i) To comply with any contractual or other obligations, and arrangements for data sharing and information within our Company, our affiliates and related business companies and partners who provide administrative, professional advisory or other support services to us;
(j) To prevent, detect and investigate any crime, including fraud and any form of financial crime, analyzing and managing any financial risks;
(k) For marketing or promotional purposes relating to our Company, our related or affiliated businesses and/or companies;
(l) To conduct our internal checks, to carry out financial reporting and analysis related to our business operations; and
(m) For any other purposes directly relating to the above purposes.

(a) Our Company’s holding company or subsidiary or a subsidiary of our Company’sholding company;
(b) A company or business entity in which any of our Directors or shareholders hold an equity or business interest of not less than 10%;
(c) Operators of payment systems such as Network for Electronic Transfers (Singapore) Pte Ltd, banks, financial institutions, credit card companies and their respective service providers;
(d) Our financial or legal advisers or other professional advisers for the purposes of obtaining financial, or accounting, legal or other professional advice and services in relation to our business operations;
(e) Governmental agencies or regulatory agencies or authorities for legal compliance purposes;
(f) Any liquidator, receiver, official assignee / trustee, judicial manager under or pursuant to any applicable law or court order in connection with the bankruptcy, liquidation, winding up, judicial management or any other like process; and
(g) Any third party company or business with whom we have a business relationship and who provide us with administrative or other support services such as telecommunications, call centre, mailing, information technology, payment, payroll, data processing training, marketing research, storage and archival services or who are our sub-contractors, advisers, assistants or agents [whether on paid or voluntary basis] tasked with performing all or part of the services we have contracted to provide to you.